Terms & Conditions

Last updated: 16 October 2025

These Terms & Conditions govern your use of the PrimeProperty365 Ltd website and services, including the Tenant Concierge Plus package.

1. Company Details

PrimeProperty365 Ltd
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
Email: info@primeproperty365.com

2. Services

We provide property introducer and concierge services, including the Tenant Concierge Plus package priced at £799.

All information on the website is for general guidance. We do not act as estate agents or legal representatives.

3. Use of the Website

You agree to use our site lawfully and not to:

  • Upload malicious code or spam.

  • Infringe on our intellectual property rights.

  • Misuse any contact forms or tools.

We may suspend or terminate access if misuse occurs.

4. Payments

All prices are in GBP (£). Payment for Tenant Concierge Plus or other services is due at the time of purchase via the secure payment gateway.

We reserve the right to update pricing and package details without prior notice.

5. Refund Policy

Once a service has commenced or digital materials have been delivered, payments are non-refundable, except as required by law.

6. Liability Disclaimer
  • Our site and services are provided “as is.”

  • We do not guarantee uninterrupted access or accuracy of all property data.

  • We are not liable for indirect or consequential losses arising from use of our services or reliance on content.

Maximum liability shall not exceed the amount paid for the relevant service.

7. Intellectual Property

All content, branding, and materials on this website belong to PrimeProperty365 Ltd or are licensed to us.
You may not reproduce, distribute, or exploit any content without written consent.

8. Governing Law

These Terms are governed by the laws of England & Wales.
Any disputes shall be resolved exclusively in the courts of England & Wales.

9. Amendments

We may revise these Terms periodically. Updates take effect when published on our website.